Service Management Dashboard
6 - Services Scheduled for Today
4
Emergency
2
Corrective
4
Balers
2
Compactors
5 - Waiting for Tech Arrival
1 - Tech Onsite
Service Acceptance
20
Requested
10
Accepted
10
Pending
5
Past Due
Service SLA – 30 Minutes to Accept
Pending Service Quote
45
Requested
25
Quoted
20
Pending
4
Past Due
Service SLA – 24 Hours from Visit
Pending Service Invoice
60
Requested
45
Received
15
Pending
8
Past Due
Service SLA – 3 Business Days from Work Complete
Waiting for Tech Drill Down
Requests by Tech ETA Time
